Refund policy

Because each ALLTID piece is made specifically for you, returns work a little differently here than off-the-shelf retail.

Returns & Exchanges

We can't accept returns or exchanges for sizing or a change of mind — everything is produced to order. Check the size guide on each product page before you order; it's there for a reason.

That said, if something arrives damaged, defective, or wrong, that's on us. Contact us within 14 days of delivery with your order number and a photo, and we'll send a replacement or refund — no hassle.

Questions

Reach us through our Contact page and we'll sort it out.